Legal
Privacy Policy
HM Camera™ · Effective July 8, 2026
What HM Camera is
HM Camera™ is an event photo app used by event operators to capture, brand, and deliver media to their guests. This policy covers the HM Camera app, the hmcamera.com marketing site, and the guest services hosted for galleries, queues, and scan links (including go.hmcamera.com when that hostname is live).
What we collect, and why
Guest name: shown on your private gallery page and used to label your photos.
Guest email address: used only to send you your photos. Your address is stored with your registration both on the operator’s device and in HM Camera’s event database, so that whichever device the operator is holding when your photo is ready can deliver it. It is passed to an email delivery service solely to deliver your media. Deleting a guest erases the stored address along with their photos. Addresses that permanently fail or opt out are kept on a do-not-send list so we never email them again. Never sold, never used for marketing or advertising.
Photos: the media captured of you at the event, stored so your private gallery link works.
QR scan counts: when event QR codes on delivered photos are scanned we record the event, the capturing device, the guest’s copy, the time, and approximate country, then forward you on. The scanner is never identified. No precise location. No advertising use.
Plan-notify email (marketing site): if you ask to be told when subscriptions open, you email us from your own mail app. We use that address only to reply about plan availability.
Support chat messages: if you type a question into the support chat widget on this site, that message and the conversation so far are sent to our Cloudflare Worker to generate a reply. If an AI key is configured, your message may be sent to that AI model to answer you; if no key is configured, the widget only matches your question against a small fixed list of FAQ answers and never sends it anywhere external. Either way, chat messages are used only to answer your question.
What we don’t do
No advertising. No cross-app tracking. No selling or renting data. Gallery pages are unlisted, excluded from search engines, and reachable only by their unique code. The App Store privacy label for HM Camera answers Used for tracking: No.
Where data lives
Galleries, guest registration details, and media are hosted on Cloudflare infrastructure. Email delivery is performed by the event operator's email provider acting as a processor for delivery only.
Minors at events
Events sometimes include minors, whose name and email may be entered by a parent, guardian, or the event operator on their behalf. We do not knowingly collect this information directly from a child; it is entered by an adult running or attending the event. If you are a parent or guardian and want a minor's information removed, contact us and we will act on it right away.
How long we keep data
Guest details and photos are kept until the event operator deletes them, or until we act on a deletion request. There is no automatic expiration today. If you would like something removed sooner, contact us directly and we will handle it.
Deletion
Event operators can delete any guest at any time, which permanently removes the guest’s records and every stored photo. Guests may request deletion from their event operator, or contact us directly.